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Detailed explanation of service interruption
Status: Completed
Date Posted: 02/11/2014 02:30 pm
Affected Areas: ICIT Help Desk
Services Affected: Help Desk ticketing system
ICIT Contact: Systems Administrators
Telephone: 212-772-3270
Service Alert Description
Schedule Date: 02/17/2014 05:30 pm -
Description of interruption Hunter College Help Desk will be unable to create, modify, search, or close tickets during the scheduled time.
Reason for
service interruption:
Footprints, the Hunter College Help Desk ticketing system, will be receiving an upgrade

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