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Detailed explanation of service interruption
Status: Completed
Date Posted: 02/28/2017 12:00 pm
Affected Areas: All
Services Affected: Silo files
ICIT Contact: Helpdesk
Telephone: 212-772-4357
Service Alert Description
Schedule Date: 02/28/2017 12:00 pm - 02/28/2017 05:00 pm
Description of interruption timeouts can be expected accessing Silo files
Reason for
service interruption:
The backend service used for Silo files is having issues and timeouts will be likely when accessing/uploading Silo files
Follow Up Information
      09:45 amAs of 5pm EST 2/28, the backend service used for Silo files has been reported as fully operational and there should be no issues accessing/uploading Silo files going forward.

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